“Let me lead you to the business you love”

You created the business you always wanted, it is doing well, your customers give you great reviews, but you are not 100% in love with it, why?

What is the missing 20%?

You may or may not know the reason why yet, but I can help you uncover the answers.

Typically, that missing 20% is down to a mixture of things, but often it is because you are running your business in your head,  you are juggling too many balls, and the fear of losing potential customer leads –  or even worse – forgetting a key task for an existing customer, are keeping you up at night. Sound familiar?

If your plan is to grow your business and to love it 100% of the time, then I am here to help.

Through my customer journey workshops and courses I help you to see the wood for the trees in your business. I will help you to unpack your head, and ask those questions that will provide the right solution for you.

Declutter your processes with VK Business Assist

Customers are the lifeblood of your business – are you ready to impress yours?

Typically, people come to me because they want to grow their business, but they feel stuck and frustrated.

You have something your customers love, people are buying, you are getting new leads, but you don’t have a clue how you got here.

Chances are it has been on a wing and a prayer, relying on your memory of each customer and transaction with no real consistency. Your fear is that as you grow it is only a matter of time before that system fails and ends in a missed enquiry, an incorrect order or a bad customer review.

I will help you map your customer journey through the eyes of the customer, and from your own business viewpoint. Together we will identify where some of your customers may be falling through the cracks.

2 days ago

VK Business Assist
Another great example of how just one hour of your time can solve a head scratching moment 💡 "I recently had the pleasure of working with Veronica to bring me up to speed on exactly what I should be doing with my CRM. I had sourced a system and been diligent with the initial setup but wasn't using it to its maximum potential. After completing a power hour with Veronica, I now have a renewed focus and can confidently move forward. Wouldn't hesitate in recommending her to my network" Rachel ... See MoreSee Less
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3 days ago

VK Business Assist
On a scale of 1-10, 1 being a disaster, 10 being world class, how good are you are keeping in touch with your customers? 🌐 Fancy taking a quick quiz to test yourself? 💯 Comment below with a 'Y' and I will send you a free 15 question quiz ☑ ... See MoreSee Less
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4 days ago

VK Business Assist
All this in an hour? 👍 During just one power hour, Simon was helped on the road to his first CRM. Here is what he had to say ⬇️ "As an aspiring small business owner, I realised I would need a way of getting my affairs organised. I spoke to Veronica, who recommended using a CRM. Not only did she advise on the most suitable CRM for my business, she also taught me how to set up and operate it. My business is now transformed: I can track my contacts, clients and manage my business effectively now - all thanks to Veronica's calm, patient instruction and expertise. Her help has really made a huge difference and I'd recommend anyone setting up in business to talk to Veronica about a CRM - don't leave it and suffer like I did!" - Simon Chubb (Scartoons) ... See MoreSee Less
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